The
Cost of Marketing
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VINCE KOSTELNIK &
J. ANDREW FONG
LUFTIG WARREN
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Marketing
and Innovation – Why Spend Money?
The
great Peter Drucker, known as the father of modern day management once
proclaimed that,
“Business has only two functions ---
marketing and innovation”
Some
may argue with the statement, but if you view it in the light of another
statement that he made,
“A business exists to create a
customer”
you may
understand and agree that “marketing and innovation” are the very
things that generate leads. These are higher level functions that businesses
employ to create customers.
Innovation
Innovation
is defined as “the act of introducing something new.” Certainly
in business this is not just for the sake of change, but for the benefit of
the customer --- for the benefit of solving a problem or fulfilling the need
of a customer.
The
more effectively you can introduce something new “for the benefit of
the customer”, the more customers you will create and the more your
sales volume will grow.
Marketing
Marketing
is defined as “the act of promoting the sale of a product or
service”. Experience tells us that the best way to
“promote” your product or service is to “solve a
problem” or “fill a need” of the customer.
The
more effectively you “solve problems” and or “fill
needs”, again, the more customers you will create and the more your
sales volume will grow.
To say
the least then, it is probably a good decision to set aside funds in your
business for these activities. Wouldn't you agree?
How
Much Should You Spend On Marketing?
The
answer to this question has been debated for many decades and will be for
many more to come. The Internet has dozens of papers, articles and guide
books for how to go about this. Some suggest certain percentages for specific
industries; some have developed formulas based on gross profit averages to
determine the exact amount to spend.
Most
agree that the ultimate percentage spent on marketing should not include
salaries or overhead. It should be limited to the amount spent on delivering
your message to the prospects and customers.
Although
there is no “cut and dry” answer, here are some things you should
consider when evaluating and determining your marketing budget:
- There is no “magic formula” for
promoting any business or for how much to spend to do it right. Every
company is unique and should develop their own approach to marketing
- Marketing communications in some form are an
essential business function
- If you want to grow your business, you
can’t afford not to spend money on marketing and advertising
- Your marketing efforts should for the most
part, pay for themselves (many times over).
They
will pay for themselves --- if you take the time to develop the right plan!
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